Returning Goods.
In the unlikely
event that you need to return goods to us then please follow
the simple steps below.
Your
right to cancel - You have the right to cancel your order
at any time up to 7 working days after the day following the
delivery of the goods by contacting our Customer Services
department by telephone, email or post. Your right to cancel
is on the basis that we will be able to re-sell the goods
to another customer as new when you return them to us; so
please do not use or open any sealed packaging. If you have
any questions about the goods or need help on deciding whether
or not to keep them, please contact Customer Services for
more information.
If the products have already been posted to you, you must
return the products to us at the time of cancellation and
we will credit your credit or debit card with the price of
the products within 30 days beginning with the day on which
notice of cancellation was given. You should return products
to The Hair Shop, 39/40 Buckingham Gate, London SW1E 6BS UK
enclosing a copy of the original invoice. When returning goods
we recommend that you use recorded delivery, or obtain a proof
of posting (a proof of posting can be obtained free of charge
at any Post Office).
If you do not return the goods within 7 days of your cancellation,
we will make a charge in respect of the cost of recovering
the goods. If you do not return the goods or fail to make
them available for collection within 30 days of your notice
of cancellation, you will be deemed to have accepted the goods,
at which point a new purchase contract will be made and you
will be charged for your order at the price set out on the
web site.
|
